Faq

Frequently Asked Questions

We know that starting a roofing project can come with a lot of questions. Whether you’re planning a new installation, looking into repairs, or simply exploring your options, it’s important to feel informed and confident every step of the way. This FAQ page is here to help answer some of the most common questions our clients ask about our services, process, and what to expect when working with AlphaNova Roofing.

General Roofing Knowledge

What are the signs that my roof needs replacement?

Look for missing shingles, frequent leaks, sagging areas, or daylight coming through the attic. These signs usually mean your roof is no longer protecting your home effectively.

Most roofs last between 20 and 50 years, depending on the material. Asphalt shingles typically last 20 to 30 years, while metal roofs can last up to 50 years or more with proper care.

In some cases, yes, but it depends on the condition of your existing roof. It’s important to have a professional inspection first to ensure it’s safe and up to code.

Consider your budget, the look you want, and how the material performs in your local climate. A roofing contractor can help match the best option for your home.

Spring and fall are ideal due to mild weather and fewer delays. However, roofing can be done year-round with the right precautions.

Most residential roof installations take one to three days. The timeline can vary based on the size of your roof and weather conditions.

Flashing is a thin metal material used to direct water away from areas like chimneys and valleys. It helps prevent leaks in vulnerable spots.

If you see mold, notice high energy bills, or have frequent ice dams, your roof may have poor ventilation. A professional can check and recommend improvements.

Re-roofing adds a new layer over your current shingles while a replacement removes the old roof entirely. Full replacement is more thorough and usually lasts longer.

(Roofing replacement and re-roofing are the same thing)

Keep branches trimmed and clean off debris regularly. You can also install zinc or copper strips to help prevent growth naturally.

(Treat with chemo the roof regularly)

Good insulation helps control indoor temperatures and lowers energy bills. It also protects your roof by reducing the risk of ice dams in winter.

Walking on your roof is risky without the right training and gear. To avoid injury or damage to the roof, it’s best to leave inspections to professionals.

Underlayment is a protective layer installed between the roof deck and your shingles. It provides extra protection against water leaks.

Rain, snow and extreme heat can slow down roofing work and affect how materials perform. Most contractors plan around the weather to keep their project on track.

An ice dam forms when melting snow refreezes at the roof edge and blocks drainage. You can prevent them with proper attic insulation and ventilation.

Roofing Materials & Options

What are the pros and cons of asphalt shingles?

Asphalt shingles are affordable, easy to install, and available in many styles and colours. The main drawback is their shorter lifespan compared to materials like metal or slate.

Yes, metal roofs are a great option for homes. They last a long time, offer energy savings, and come in styles that suit modern and traditional homes.

SBS Torch On roofing is a type of flat roofing system made from rubber-modified bitumen. It is applied with heat to create a durable, waterproof surface ideal for low-slope roofs.

Look at your home’s exterior colour, the style of your neighbourhood, and your local climate. Light colours reflect heat while dark colours absorb it, which can affect energy efficiency.

Yes, several eco-friendly options are available, including metal roofs that are recyclable and cool roofs that reflect sunlight. Some homes also use living green roofs with plants.

Asphalt shingles last around 20 to 30 years, metal roofs can last 40 to 70 years, and SBS Torch On systems typically last 20 to 30 years. Longevity depends on proper installation and maintenance.

Yes, the type of roofing material can impact your energy use. Reflective materials like metal or cool roofing help keep your home cooler in the summer and reduce energy bills.

Yes, it is possible to mix materials for design or performance reasons. It’s important to consult with a roofing expert to make sure the materials work well together.

Composite shingles are made from a mix of materials like fibreglass and asphalt. They look like slate or wood but are more durable and lower in cost.

Yes, metal roofing, clay tiles, slate, and some treated shingles are all fire resistant. Choosing a fire-rated material adds an extra layer of safety to your home.

Metal is among the lightest options, while slate and concrete tile are the heaviest. Heavier materials may require additional structural support before installation.

Yes, high-quality roofing materials can boost curb appeal and increase property value. Buyers often prefer durable and energy-efficient roofs with long warranties.

A cool roof is made with reflective materials that lower surface temperature and help reduce indoor heat. This can improve energy efficiency and lower cooling costs.

Solar panels work best with certain materials, like metal or composite shingles. Installation may be harder on tile or slate roofs due to weight and attachment methods.

Each material has its own needs. Asphalt shingles need regular checks for wear, metal roofs should be inspected for rust, and SBS Torch On systems require periodic inspections to check membrane condition.

Roofing Process & Timeline

What steps are involved in a roof replacement?

A roof replacement usually starts with a full inspection and removal of old materials. The decking is repaired if needed, then underlayment and new roofing materials are installed. Finally, the area is cleaned and the work is inspected.

Clear your driveway to give roofers space for equipment and materials. Cover belongings in your attic and let your neighbours know about the upcoming work. These small steps can help the process go more smoothly.

You can usually stay in your home during a roof replacement. However, expect noise and vibrations while the work is being done.

Roofers use tarps, bins, and dumpsters to safely collect and dispose of debris. A thorough cleanup is done once the job is finished.

Weather is the most common delay, especially rain or snow. Other delays can include material shortages or hidden structural damage found during the job.

Stay in close contact with your roofing contractor throughout the project. A good contractor will explain issues clearly and offer solutions before continuing.

Most roofing projects include a manufacturer’s warranty for materials and a workmanship warranty from the installer. These provide peace of mind and protect your investment.

Yes, roofing is a great time to add or upgrade attic insulation. It helps improve energy efficiency and reduces heating and cooling costs.

Roofers look for signs of water damage, mold, and wood rot when removing the old roof. Damaged sections are replaced before new materials are installed.

A roofing inspector checks the finished work to ensure it meets local building codes and quality standards. This adds an extra layer of protection and accountability.

Look for licensed, insured contractors with strong local references and good online reviews. Getting multiple quotes also helps you compare value and expertise.

Most roofing projects require a building permit. Your contractor should be familiar with local regulations and handle the permitting process for you.

Many contractors require a deposit up front, and the remaining balance after the work is complete. Some offer payment plans or financing options.

Roofers use fall protection like harnesses and safety rails. They also follow strict safety guidelines to protect both workers and your property.

Yes, roofing can be done in winter, but cold temperatures may slow progress or affect how some materials perform. Professional crews take extra precautions to ensure quality results.

(Avoid doing any roofing work below 6 dgrees Celsius)

Maintenance & Repairs

How often should I inspect my roof?

You should inspect your roof at least twice a year, ideally in spring and fall. It’s also important to check after major storms to catch any early damage before it worsens.

Leaks often come from damaged shingles, cracked flashing, clogged gutters, or ice dams. Regular maintenance can help catch these problems early and avoid costly repairs.

Small leaks might seem simple, but roofing issues can go deeper than they appear. A professional inspection ensures the root cause is addressed properly.

Ice dams form when warm air in your attic melts snow that refreezes at the eaves. Proper attic insulation and ventilation help prevent this by maintaining even roof temperatures.

Flat roofs need regular debris removal, drainage checks, and membrane inspections. These steps help prevent water pooling and extend the life of the roof.

Use a sturdy ladder, wear gloves, and make sure someone knows you’re working outside. Cleaning gutters twice a year helps prevent overflow and roof damage.

Minor repairs often cost a few hundred dollars, while larger issues may cost more. Getting a professional estimate ensures accurate pricing based on your specific problem.

Inspect your roof for missing shingles, debris, or visible damage. If anything seems off, schedule a professional inspection to assess potential issues early.

Yes, flashing seals critical roof areas like vents and chimneys. If it becomes loose or cracked, it can allow water into your home and cause damage.

A good repair will be clean, sealed, and debris-free. You should also receive a warranty and notice of improved performance, with no recurring leaks.

Roof caulking seals small gaps around vents, flashing, and joints. It helps keep water out and should be checked regularly for signs of cracking or wear.

Most quality repairs last several years, depending on the materials used and exposure to weather. Regular inspections help ensure they stay effective.

Yes, it’s one of the best ways to avoid expensive damage. Catching small problems early extends the life of your roof and saves money in the long run.

Common causes include age, poor attic ventilation, or moisture issues. These shingles should be replaced to maintain your roof’s effectiveness.

Yes, clogged gutters can lead to water overflow, which seeps under shingles and causes rot or mold. Keeping gutters clean protects your roof and foundation.

Warranties, Estimates & Pricing

Do your roofing services come with a warranty?

Yes, we provide warranties for both workmanship and materials with every roofing service. The coverage length depends on the type of service and product used. We explain all warranty details clearly before starting your project.

If a problem comes up related to our installation or the materials, we’ll return and fix it under warranty. Our goal is to ensure you’re completely satisfied and your roof performs as expected.

Yes, we offer free, no-obligation estimates. This gives you the opportunity to understand your options and budget without any pressure.

Our estimates cover labour, materials, timelines, and the full scope of work. We also walk you through each section so you feel confident in the plan moving forward.

The price depends on your roof size, the material you choose, and the project complexity. We provide clear, detailed quotes so there are no surprises.

Yes, we have flexible financing options to make your roofing project more affordable. We can walk you through the available plans during your estimate.

We do our best to stick to the quoted price. If any unexpected issues come up, we’ll discuss them with you before proceeding with any extra work.

Yes, we issue written warranties outlining coverage terms and durations. You’ll receive a copy for your records and peace of mind.

Absolutely. We’re happy to provide quotes for different materials or services so you can compare and choose the best fit for your home or business.

We offer warranties on both repairs and full roof replacements. Coverage may vary depending on the service, but we always explain what’s included.

We accept e-transfers, cheques, and offer financing through trusted partners. We aim to make payment as convenient as possible.

Our workmanship warranties usually range from 5 to 10 years. The length depends on the type of roofing service and is always confirmed in your contract.

Yes, manufacturer warranties cover the roofing materials themselves. Our workmanship warranty covers how the roof was installed. We handle both for you.

Things like neglect, unapproved repairs, or damage from other contractors can void a warranty. We’ll guide you on how to keep your coverage valid long-term.

Some manufacturer warranties require registration. We assist with the process to ensure your warranty is active and your roof is protected.

Still have Questions?

We hope this FAQ page has helped answer your questions and given you a better understanding of our roofing services. Taking care of your roof is one of the best ways to protect your home or business. If you have more questions or need help with a project, we are here to support you. Contact us today to speak with our team or schedule a free estimate.